The fastest way to reach us is either by email or chat. We work Monday through Friday 8-4:30 PST and look forward to hearing from you!. Email: info@vesselbags.com. Contact Form: Click here!

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The fastest way to reach us is either by email or chat. We work Monday through Friday 8-4:30 PST and look forward to hearing from you!Email:&#xA0;<a href="mailto:info@vesselbags.com">info@vesselbags.com</a>Contact Form:&#xA0;<a href="https://vessel-help.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Click here</a>!

How do I contact Vessel Support?

To stay updated on product availability and restocking information, we recommend visiting our website regularly or&#xA0;<a href="https://vessel.attn.tv/p/GZO/landing-page" rel="noopener noreferrer" target="_blank">signing up for our newsletter</a>, as we often announce restocks and new arrivals through these channels.&#xA0;For specific product restocks, we highly recommend clicking the &quot;notify me when available&quot; button on the product page. You will then be automatically notified when the product you are looking for is restocked.If you have any questions or need assistance with alternative product options, our customer care team will be more than happy to help. Please feel free to reach out to <a href="mailto:info@vesselbags.com">info@vesselbags.com</a> for more information.

When are you expecting a restock?

If we reduce the price of an item you purchase, we will happily adjust the sale price at your request within 14 days of your shipment date.<ul><li style="color: rgb(0, 0, 0); font-size: 16px;">The item must be the same color, size, and model.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">The item must be in stock.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">We do not offer price adjustments on sitewide sales.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">We do not offer price adjustments on gift-with-purchase promotions.</li><li style="color: rgb(0, 0, 0); font-size: 16px;">We reserve the right to deny price adjustments at our sole discretion.</li></ul>

Price Adjustment Policy

We currently require appointments to visit our Carlsbad store. Our business hours are Monday through Friday 8-4:30 PM PST. Please use <a href="https://calendly.com/vesselgolf/30min">this</a>&#xA0;link to schedule an appointment with our team. For additional questions or assistance with an appointment, please call (760) 456-9395 or email info@vesselbags.com.Thank you!- VESSEL Team

Can I shop in person?

Can't find what you are looking for, send an email to info@vesselbags.com

Our agents are available Monday-Friday 8am-4:30pm PST.

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Vessel FAQ

Find answers to frequently asked questions

General

Can I cancel or change my order after it has been placed?

Which forms of payment does VESSEL accept?

How do I track my order status?

I forgot to use my discount code; can I still get the discount?

Ordering

How long will it take for my order to ship?

What is Vessel's shipping policy?

Does Vessel ship internationally?

Do you ship to PO boxes?

What if I can't find my package?

Shipping

Return and Exchange Policy

How do I request a return or exchange?

Authorized Retailer Returns

Returns & Exchanges

Do you have replacement parts?

Warranty Policy

How do I file a warranty claim?

Extend Shipping Protection

Warranty

When will the Player IV Pro Bags be restocked?

When will the Lux XV 2.0 Cart be restocked?

What cart strap sleeve will fit my bag?

What is your lightest weight stand bag?

What is the difference between the Player IV and the Player IV DXR?

What size water bottle will fit in the pockets of a golf bag?

How do I clean my Vessel bag?

What bags are the golf club organizer compatible with?

Products

Can I add personlization to my VESSEL bag that I already own?

How do I add my name and/or company logo?

Are the name or logos stitched to the bag?

Can I put a trademarked logo on my bag?

Where can I add a logo and/or name on a golf bag?

Personalization FAQ

Personalization & Customization

I'd like to sell Vessel in my shop, who do I contact?

Wholesale

Vessel Job Opportunities

Careers

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