Price Adjustment PolicyUpdated 17 days ago
If something you bought drops in price within 14 days of your order date, we’ll refund you the difference, provided it meets the conditions below.
This policy applies only to orders placed on vesselgolf.com (U.S.). Purchases from international Vessel sites, retail stores, or other retailers are not eligible.
What qualifies
- The item is the exact same product: same model, color, and size.
- The lower price is on vesselgolf.com (U.S.) at the time you contact us.
- The item is in stock at the lower price when you make your request.
- You contact us within 14 days of your original order date (not the delivery date).
What doesn’t qualify
- Sitewide sales and promotions.
- Promo codes and discount codes, including codes sent by email or text.
- Gift-with-purchase offers.
- Non-refundable items, including personalized or custom orders.
- Items already marked final sale.
Important: adjusted items become final sale
Once we adjust the price of an item, it can no longer be returned or exchanged. If you plan to return the item, keep the original price and your return eligibility.
How to request an adjustment
Contact our Customer Care Team at [email protected] with:
- Your order number
- The item you’d like adjusted
- A link to the item at its current price
We’ll refund the difference to your original payment method. Each item can be adjusted once.
We review every request individually and may decline requests that don’t meet this policy.