USA and International Shipping Information

Orders will be processed within 14 business days. Orders with personalization may take up to 3 weeks (not including weekends or holidays) to complete. Orders will not be processed or shipped on weekends or holidays.&#xA0;While we cannot guarantee an order modification, please email our team at info@vesselbags.com to request changes.Standard USA Delivery:As soon as you make a VESSEL purchase, our fulfillment center immediately processes your order to deliver your order on time. Ground orders can take 14 business days to be processed.&#xA0;Once shipped, ground shipments can take as little as 3-5 business days to destinations within California and up to 5-10 business days to locations on the East Coast.&#xA0;We offer FREE economy shipping for all orders $100+ within the&#xA0;contiguous USA.Orders shipping to Alaska and Hawaii require FedEx 2-day delivery.FedEx 2-Day Delivery:&#xA0;For FedEx 2-day shipping, the delivery timeframe is 2-3 business days from the shipment date. This timeframe only covers the transit time and does not include the standard processing times. Weekends and U.S. Federal Holidays are not counted in this shipping timeframe. Please consider this when placing your order near a holiday.International Delivery:We offer FedEx International Economy, FedEx International Priority shipping, and DHL International Shipping. Orders to Canada and Europe can take up to 4-8 business days and orders to the rest of the world can take up to 8-14 business days.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*These windows may be delayed during observed holidays, promotions, etc.

What is Vessel's shipping policy?

Orders will be processed within 14&#xA0;business days. Orders will not be processed or shipped on weekends or holidays. Orders with personalization may take up to 3&#xA0;weeks from the date of purchase (not including weekends or holidays). While we cannot guarantee an order modification, please email our team at info@vesselbags.com to request changes.Standard USA Delivery:Ground orders can take 14 business days to be processed. Once shipped, ground shipments can take as little as 3-5 business days to destinations within California and up to 5-10 business days to locations on the East Coast.&#xA0;Please refer to the <a href="https://faq.usps.com/s/article/Sending-Military-and-Diplomatic-Mail" rel="noopener noreferrer" target="_blank">USPS website</a> for information on APO address turnaround times.FedEx 2-Day Delivery:&#xA0;For FedEx 2-Day shipping, the delivery timeframe is 2-3 business days from the shipment date. This timeframe only covers the transit time and does not include the standard processing times. Weekends and U.S. Federal Holidays are not counted in this shipping timeframe. Please consider this when placing your order near a holiday.International Delivery:We offer FedEx International Economy and FedEx International Priority shipping. Orders to Canada and Europe can take up to 4-8 business days and orders to the rest of the world can take up to 8-14 business days. Please refer to the <a href="https://faq.usps.com/s/article/Sending-Military-and-Diplomatic-Mail" rel="noopener noreferrer" target="_blank">USPS website</a> for information on APO address turnaround times.<span id="isPasted" style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-size: 16px;">If you&#x2019;ve ordered a personalized item, it&#xA0;may take up to 3 weeks from the date of purchase for delivery.&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*This window may be delayed during observed holidays or during new product launches, promotions, etc.<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;

How long will it take for my order to ship?

We currently offer international shipping to the following countries:&#xA0;Australia, Austria, Bahrain, Belgium, Bermuda, Brunei, Canada, Chile, China, Colombia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, R&#xE9;union, Singapore, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States<ul><li id="isPasted" style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">Rates will vary depending on the shipping method, VAT tax, exact location and product(s) ordered.&#xA0;</li><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">For a shipping quote you can add all your items to cart and preview your shipping costs at checkout.</li></ul>*Shipping to the UK requires a minimum order of &#x20AC;135 not including services.Shipping Method:<ul><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">DHL Express: Canada &amp; Europe 4-8 business days, Rest of the World 8-14 business days</li></ul><span style="font-family: Inter; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please note, that times are only estimations and vary depending on the&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">exact location and product(s) ordered. This does not include time for personalization and standard handling.<hr>If your country is unavailable, or if you have any other questions about international shipping, please contact us at info@vesselbags.com.

Does Vessel ship internationally?

Once an order is placed, we cannot update the shipping address. However, if your order hasn’t shipped yet, we’ll do our best to accommodate your request to intercept and update the address. For immediate changes, please contact us at info@vesselbags.

Once an order is placed, we cannot update the shipping address. However, if your order hasn&#x2019;t shipped yet, we&#x2019;ll do our best to accommodate your request to intercept and update the address.For immediate changes, please contact us at <a rel="noopener">info@vesselbags.com</a>, and we&#x2019;ll assist you as best as we can. Thank you for your cooperation!

Can I change the shipping address for my order?

Because we ship with FedEx, we are unable to deliver to a P.O. Box address.

Unfortunately, we cannot deliver to P.O. Box addresses. If your order includes a P.O. Box as the shipping address, it will be delayed until you provide a new address. Thank you for your understanding!

Do you ship to PO boxes?

There are times that tracking shows delivered but it doesn&apos;t get dropped off until the next day or so. If you still haven&apos;t received the item in 1 business day please follow the steps below.If you have not received your package and you have a tracking number that indicates your package has been delivered, please follow these steps within 48 hours of the expected delivery date and we&apos;ll be happy to help you locate your package or send you a new one. &#xA0;<ol><li style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0);">Please be sure to search for the package in nearby areas.</li><li style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0);">Please email info@vesselbags.com with &apos;Lost Package&apos; in the subject line.</li><li style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0);">We will contact you within 48 hours with an update.</li></ol>In the meantime, please be on the lookout for your package!

What if I can't find my package?

Can’t find what you’re looking for? Feel free to reach out to us at info@vesselbags.com! 

Please note that we’re currently experiencing some delays, but we’ll get back to you as soon as possible. Thanks for your patience!