Order processing and handling may take up to 3 business days.*&#xA0;<span id="isPasted" style="color: rgb(17, 17, 17); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you&#x2019;ve ordered a personalized item, it may take up to 4 weeks from the date of purchase for delivery.<p style="box-sizing: border-box; margin: 0px; font-weight: 400; color: rgb(90, 90, 90); font-family: AktivGrotesk-Light; font-size: 14px; line-height: 1.618rem; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*This window may be delayed during observed holidays or during new product launches, promotions, etc.&#xA0;

How long will it take for my order to ship?

USA and International Shipping Information

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Order processing and handling may take up to 3 business days.*&#xA0;US Orders:We offer FREE economy shipping for all orders $100+ within the USA.<a href="https://www.fedex.com/en-us/shipping/2-day-shipping.html">FedEx 2Day</a> shipping is available within the United States for an additional fee, and the costs will be provided at checkout.&#xA0;International Orders:We offer DHL Express, FedEx International Economy, and FedEx International Priority shipping.&#xA0;<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">DHL Express: Canada and Europe 4-8 business days, Rest of the World 8-14 business days</li></ul><span style="color: rgb(17, 17, 17); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you&#x2019;ve ordered a personalized item, it will take a bit longer to deliver.&#xA0;Personalized items may take up to 10 business days from the date of purchase for delivery.<span style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">*This window may be delayed during observed holidays.

What is Vessel's shipping policy?

We currently offer international shipping to the following countries:&#xA0;Australia, Austria, Bahrain, Belgium, Bermuda, Brunei, Canada, Chile, China, Colombia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, R&#xE9;union, Singapore, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States*Shipping to the UK requires a minimum order of &#x20AC;135 not including services.<ul><li id="isPasted" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Rates will vary depending on the shipping method, VAT tax, exact location and product(s) ordered.&#xA0;</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">For a shipping quote you can add all your items to cart and preview your shipping costs at checkout.</li></ul>Shipping Method:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">DHL Express: Canada &amp; Europe 4-8 business days, Rest of the World 8-14 business days</li></ul><span style="font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please note, times are only estimations and vary depending on&#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">exact location and product(s) ordered. This does not include time for personalization and handling.<hr>If your country is unavailable, or if you have any other questions about international shipping, please contact us at info@vesselbags.com.&#xA0;

Does Vessel ship internationally?

Because we ship with FedEx, we are unable to deliver to a P.O. Box address.

<span id="isPasted" style="color: rgb(17, 17, 17); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Sorry, we do not. Because we ship with FedEx, we are unable to deliver to a P.O. Box address.

Do you ship to PO boxes?

There are times that tracking shows delivered but it doesn&apos;t get dropped off until the next day or so. If you still haven&apos;t received the item in 1 business day please follow the steps below.If you have not received your package and you have a tracking number that indicates your package has been delivered, please follow these steps within 48 hours of the expected delivery date and we&apos;ll be happy to help you locate your package or send you a new one. &#xA0;<ol><li style="font-size: 16px; font-family: Verdana, Geneva, sans-serif;">Please be sure to search for the package in nearby areas</li><li style="font-size: 16px; font-family: Verdana, Geneva, sans-serif;">Please email info@vesselbags.com with &apos;Lost Package&apos; in the subject line</li><li style="font-size: 16px; font-family: Verdana, Geneva, sans-serif;">We will contact you within 48 hours with an update</li></ol>In the meantime, please be on the lookout for your package!

What if I can't find my package?

Can't find what you are looking for, send an email to info@vesselbags.com

Our agents are available Monday-Friday 8am-4:30pm PST.

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Vessel FAQ

Find answers to frequently asked questions about shipping

Shipping

How do I contact Vessel Support?

When are you expecting a restock?

Price Adjustment Policy

Can I shop in person?

General

Can I cancel or change my order after it has been placed?

Which forms of payment does VESSEL accept?

How do I track my order status?

I forgot to use my discount code; can I still get the discount?

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Return and Exchange Policy

How do I request a return or exchange?

Authorized Retailer Returns

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Warranty Policy

How do I file a warranty claim?

Extend Shipping Protection

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When will the Player IV Pro Bags be restocked?

When will the Lux XV 2.0 Cart be restocked?

What cart strap sleeve will fit my bag?

What is your lightest weight stand bag?

What is the difference between the Player IV and the Player IV DXR?

What size water bottle will fit in the pockets of a golf bag?

How do I clean my Vessel bag?

What bags are the golf club organizer compatible with?

Products

Can I add personlization to my VESSEL bag that I already own?

How do I add my name and/or company logo?

Are the name or logos stitched to the bag?

Can I put a trademarked logo on my bag?

Where can I add a logo and/or name on a golf bag?

Personalization FAQ

Personalization & Customization

I'd like to sell Vessel in my shop, who do I contact?

Wholesale

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