Find answers to frequently asked questions about our loyalty and rewards program
First off, make sure you are logged into your account here. Once you're logged in, a drop-down option will appear at checkout, prompting you to redeem your points. Points are not combinable with any other promotion or discount (i.e. discount codes, g
Invite a friend to shop with VESSEL through your unique referral link, and they’ll get $50 off their first purchase of $300 or more. Once your friend makes a qualifying purchase, you’ll also receive $50 off your next order of $300 or more as a thank-
Unfortunately, it’s not possible to use a promotion code and reward points together in the same purchase.
Reward points will expire 1 year after they’re earned, so be sure to use them before they expire!
To redeem your points, just log into your account and head to the rewards tab. You can view how many points you have here. Remember, you need to be signed in to use your points!
Please allow up to 24 hours for your points to appear. If you haven’t received a confirmation email from us, be sure to check your spam folder. Just a reminder: Birthdays need to be shared at least 30 days in advance. If your birthday is within the n
After completing "add your birthday," you will receive your points within 24 hours. Birthdays need to be shared at least 30 days in advance. If your birthday is within the next 30 days, please contact our customer service team at [email protected],