2025 Holiday Return & Exchange PolicyUpdated 3 hours ago
At VESSEL, we want your holiday shopping experience to be as effortless and enjoyable as possible. That’s why we’re offering an extended holiday return and exchange window. All purchases made on or after November 6, 2025, may be returned or exchanged through January 15, 2026.
Returned or exchanged products must be in the same condition as when you received them and in their original box and/or packaging. A refund will only be given for the cost of the item. Original shipping costs are non-refundable. Returns are credited to the original form of payment. Proof of purchase and original order number are required to process the return.
Sale items are final sale and not eligible for return or exchange
Custom and personalized items are non-refundable
Gift Cards are non-refundable
Promotional Gift Cards are void if the order is returned
Promotional gifts must be included in the return
A 10% restocking fee applies to returns missing any included parts (such as towel rings, straps, rain hoods, or promotional gifts)
Golf Bag Returns
- Golf Bags and Soft Travel Cases: A flat $50 return label fee will be deducted from the refund.
- Accessories: A flat $9.99 return label fee will be deducted from the refund.
- Golf Travel Hard Case: A flat $100 return label fee will be deducted from the refund.
- Alternatively, you may provide your shipping label.
Exchanges
- Exchanges are free – no label or return fees.
Gift Returns
- If you received a Vessel product as a gift and would like to return or exchange it, please visit our Gift Return page for step-by-step instructions: How do I process a gift return?
|Click here to start your return
*Please note: This extended window applies only to purchases made in the specified date range. Our standard return and exchange policy remains in effect for all other items not covered by this Holiday Return and Exchange Policy.