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Our team is available to assist you Monday through Friday, from 8:00 AM to 4:30 PM PST.

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VESSEL FAQ

<table style="width: 100%;"><tbody><tr><td style="width: 33.3333%;"><h2 style="text-align: center;" id="feature"><strong><span style="font-size: 18px; color: rgb(0, 0, 0); font-family: Inter;">Feature</span></strong></h2></td><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;"><strong>Player V&#xA0;</strong></span></div></td><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;"><strong>Player V pro&#xA0;</strong></span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Top Style&#xA0;</span></div></td><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">6 / 14 Way top&#xA0;</span></div></td><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">7 / 15 Way top</span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Weight</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">6 - Way | 6.6 Lbs</span></div><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">14 - Way | 6.95 Lbs</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">7 - Way | 7.55 Lbs&#xA0;<br>14 - Way | 7.75 Lbs </span><span style="font-size: 18px; font-family: Inter;"><br></span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Material</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;"><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style></span><span style="font-size: 18px; font-family: Inter;"><br></span><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Tour-Grade Synthetic Smooth Leather&#xA0;</span></div><span style="font-size: 18px; font-family: Inter;"><br></span></td><td style="width: 33.3333%; vertical-align: middle;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;"><style type="text/css" id="isPasted">p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}</style></span><span style="font-size: 18px; font-family: Inter;"><br></span><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Tour-Grade Synthetic Pebbled Leather</span><span style="font-size: 18px; font-family: Inter;"><br></span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Top Size</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">8.5&quot;</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">10&quot;</span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Compatible with the Golf Club Organizer</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">No</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Yes</span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Upper Magnetic Pocket</span><span style="font-size: 18px; font-family: Inter;"><br></span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">No&#xA0;</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Yes</span></div></td></tr><tr><td style="width: 33.3333%;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Cart Strap Sleeve Pass-Through (<em>Matching Cart Strap Sleeve Included!</em>)</span><span style="font-size: 18px; font-family: Inter;"><br></span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Yes</span></div></td><td style="width: 33.3333%; vertical-align: middle;"><div style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Inter;">Yes</span></div></td></tr></tbody></table>

FeaturePlayer V Player V pro Top Style 6 / 14 Way top 7 / 15 Way topWeight6 - Way | 6.6 Lbs14 - Way | 6.95 Lbs7 - Way | 7.55 Lbs 14 - Way | 7.75 Lbs MaterialTour-Grade Synthetic Smooth Leather Tour-Grade Synthetic Pebbled LeatherTop Size8.5"10"Compat

What's the difference between the Player V and Player V Pro?

Products

How do I contact Vessel Support?

When are you expecting a restock?

Do You Offer a Military/First Responder Discount?

How do I sign up for email and SMS notifications?

Can I shop in person?

Price Adjustment Policy

Combination Lock Instructions

How to Remove and Install a New Ball Pocket Panel

California Prop 65

General

What is VESSEL's shipping policy?

How long will it take for my order to ship?

Does VESSEL ship internationally?

What if I can't find my package?

Can I change the shipping address for my order?

Do you ship to PO boxes?

Shipping

VESSEL Return and Exchange Policy

How do I request a return or exchange?

What should I do if I haven't received my refund yet?

How do I process a gift return?

Authorized Retailer Returns

Returns & Exchanges

How do I track my order status?

Can I cancel or change my order after it has been placed?

Can I pre-order an item that is out of stock?

How long do personalized orders take?

Which forms of payment does VESSEL accept?

I forgot to use my discount code; can I still get the discount?

Ordering

Pro Tips for Caring for Your VESSEL Golf Bag

How do I clean my Vessel bag?

Which cart strap sleeve will fit my bag?

What is your lightest weight stand bag?

What is the difference between the Player V and the Player V DXR?

What bags are the golf club organizers compatible with?

VESSEL vs. Other Golf Bags

Are your bags waterproof?

2025 Limited Warranty Policy - Effective June 20, 2025

Warranty Policy

How do I file a warranty claim?

Authorized Retailers

Do you have replacement parts?

Extend Shipping Protection

Extend Product Protection

Authorized Retailers copy

Warranty

Buy One, Get One Golf Accessories Ends Feb. 16

Enjoy Free Shipping Within The Contiguous U.S. Ends Feb. 5

Promotion Details

How do I redeem my points?

How does the VESSEL referral program work?

Can I combine my loyalty rewards with other offers?

Do loyalty points expire?

How do I see how many points I have?

Why aren't my points showing up?

When will I receive birthday points?

Loyalty & Rewards Program

How do I add my name and/or company logo?

Can I make adjustments to my personalized order?

Can I add personlization to my VESSEL bag that I already own?

Can I put a trademarked logo on my bag?

Are the name or logos stitched to the bag?

Personalization

Carbon Collection - Return and Exchange Policy

Carbon Collection - Lifetime Warranty

Carbon Collection - Cleaning Instructions

Carbon Fiber Collection

I'd like to sell Vessel in my shop, who do I contact?

Wholesale

Vessel Job Opportunities

Careers

Feature

What's the difference between the Player V and Player V Pro?Updated 10 days ago

Feature