Vessel FAQ logo
Vessel FAQ logo

All articles

How do I track my order status?Updated 3 months ago

You can monitor the progress of your order by visiting our order tracking page here. Once your order has been shipped, you will receive tracking information via the contact details provided during checkout.

Orders that are labeled as "unfulfilled" indicate that they have not yet been shipped. Please allow up to 3 business days for order processing and handling. In the case of personalized items, the delivery time may be extended. Personalized items typically require 10 business days from the date of purchase for delivery.*

If you have not received your order confirmation or tracking number, kindly reach out to us at [email protected], and our team will be happy to assist you in checking your order status.

*Please note that delivery timelines may be affected during observed holidays, promotions, etc.


Was this article helpful?
Yes
No