Our dedicated team is happy to assist you and typically responds within minutes, Monday through Friday from 8:00 AM to 4:30 PM PST.

Can’t quite find what you’re looking for? We’d love to help! Email us at info@vesselbags.com, and we’ll get back to you within 48 business hours.

Our team is available to assist you Monday through Friday, from 8:00 AM to 4:30 PM PST.

Lifestyle

Golf

Tennis

VESSEL FAQ

Enjoy FREE standard shipping on all orders placed February 4, 2026 &#x2013; February 5, 2026.Promotion Details<ul data-start="151" data-end="297"><li style="font-family: Inter;">Dates: Feb 4 &#x2013; Feb 5 (11:59 PM)</li><li style="font-family: Inter;">No Code needed:&#xA0;Discount applies automatically at checkout</li></ul>Eligibility<ul data-start="315" data-end="419"><li style="font-family: Inter;">Valid for orders shipped to the contiguous United States only</li><li style="font-family: Inter;">Must select Standard Shipping at checkout</li></ul>Not Valid on Previous OrdersThis promotion cannot be applied retroactively. Orders placed before Feb 4 are not eligible, and shipping charges from previous orders cannot be refunded.Need Help?Contact us at info@vesselbags.com

Enjoy FREE standard shipping on all orders placed February 4, 2026 – February 5, 2026. Promotion Details. Eligibility. Not Valid on Previous Orders. This promotion cannot be applied retroactively. Orders placed before Feb 4 are not eligible, and ship

Enjoy Free Shipping Within The Contiguous U.S. Ends Feb. 5

Promotion Details

How do I contact Vessel Support?

When are you expecting a restock?

Do You Offer a Military/First Responder Discount?

How do I sign up for email and SMS notifications?

Can I shop in person?

Price Adjustment Policy

Combination Lock Instructions

How to Remove and Install a New Ball Pocket Panel

California Prop 65

General

What is VESSEL's shipping policy?

How long will it take for my order to ship?

Does VESSEL ship internationally?

What if I can't find my package?

Can I change the shipping address for my order?

Do you ship to PO boxes?

Shipping

VESSEL Return and Exchange Policy

How do I request a return or exchange?

What should I do if I haven't received my refund yet?

How do I process a gift return?

Authorized Retailer Returns

Returns & Exchanges

How do I track my order status?

Can I cancel or change my order after it has been placed?

Can I pre-order an item that is out of stock?

How long do personalized orders take?

Which forms of payment does VESSEL accept?

I forgot to use my discount code; can I still get the discount?

Ordering

What's the difference between the Player V and Player V Pro?

Pro Tips for Caring for Your VESSEL Golf Bag

How do I clean my Vessel bag?

Which cart strap sleeve will fit my bag?

What is your lightest weight stand bag?

What is the difference between the Player V and the Player V DXR?

What bags are the golf club organizers compatible with?

VESSEL vs. Other Golf Bags

Are your bags waterproof?

Products

2025 Limited Warranty Policy - Effective June 20, 2025

Warranty Policy

How do I file a warranty claim?

Authorized Retailers

Do you have replacement parts?

Extend Shipping Protection

Extend Product Protection

Authorized Retailers copy

Warranty

How do I redeem my points?

How does the VESSEL referral program work?

Can I combine my loyalty rewards with other offers?

Do loyalty points expire?

How do I see how many points I have?

Why aren't my points showing up?

When will I receive birthday points?

Loyalty & Rewards Program

How do I add my name and/or company logo?

Can I make adjustments to my personalized order?

Can I add personlization to my VESSEL bag that I already own?

Can I put a trademarked logo on my bag?

Are the name or logos stitched to the bag?

Personalization

Carbon Collection - Return and Exchange Policy

Carbon Collection - Lifetime Warranty

Carbon Collection - Cleaning Instructions

Carbon Fiber Collection

I'd like to sell Vessel in my shop, who do I contact?

Wholesale

Vessel Job Opportunities

Careers

Enjoy Free Shipping Within The Contiguous U.S. Ends Feb. 5Updated 21 minutes ago