Can I cancel or change my order after it has been placed?Updated 11 days ago

Our team works hard to prepare and ship orders as quickly as possible. Because orders may enter processing shortly after being placed, we may be unable to make changes or cancellations once an order has been submitted.

If you need to request a change or cancellation, please email us at [email protected] as soon as possible with your order number and details of your request. We’ll do our best to accommodate your request if your order has not yet been processed, but changes and cancellations cannot be guaranteed.

Please note:

• An order may already be in processing even if you have not received a tracking number or the package has not yet been picked up by the carrier.
• Personalized items are final sale and non-refundable. We are unable to cancel, modify, or refund personalized orders once they have been placed.
• Once an order has shipped, we are unable to make changes or cancel the shipment.

If you have any questions about your order, please reach out to our team at [email protected]. We’re always happy to help however we can.