Our dedicated team is happy to assist you and typically responds within minutes, Monday through Friday from 8:00 AM to 4:30 PM PST.

Can’t quite find what you’re looking for? We’d love to help! Email us at info@vesselbags.com, and we’ll get back to you within 48 business hours.

Our team is available to assist you Monday through Friday, from 8:00 AM to 4:30 PM PST.

Lifestyle

Golf

Tennis

VESSEL FAQ

<h2 id="isPasted">Limited time only. Don&apos;t miss it.</h2>Offer Details<ul><li style="font-size: 16px; color: rgb(0, 0, 0);" id="isPasted">Up to 40% Off Sitewide -&#xA0;No code needed</li></ul>Important Notes<ul><li style="font-size: 16px; color: rgb(0, 0, 0);">Exclusions: Limited edition items, new product launches, embroidery fees, and shipping fees are excluded from this promotion.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Personalized Products:&#xA0;Items customized with a name, logo, or combination of both are considered&#xA0;final sale&#xA0;and are not eligible for return, exchange, or refund.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">No Combinations: This offer cannot be combined with other promotions, discount codes, bundles, or special offers.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Modifications: Promotion details are subject to change or cancellation at any time without prior notice.</li><li style="font-size: 16px; color: rgb(0, 0, 0);">Website Exclusive: Offer valid in the U.S. only at <a data-fr-linked="true" href="//www.vesselgolf.com">www.vesselgolf.com</a></li><li style="font-size: 16px; color: rgb(0, 0, 0);">No Rainchecks: Offer valid only during the promotional period. Substitutions or extensions will not be granted after the promotion ends.</li></ul>

Available for a limited time. Review full details and exclusions.

2025 Black Friday / Cyber Monday Promotion Details

Promotion Details

How do I contact Vessel Support?

When are you expecting a restock?

Do You Offer a Military/First Responder Discount?

How do I sign up for email and SMS notifications?

Can I shop in person?

Price Adjustment Policy

Combination Lock Instructions

How to Remove and Install a New Ball Pocket Panel

California Prop 65

General

2025 Holiday Shipping Deadline

2025 Holiday Return & Exchange Policy

Black Friday Promotion

What's the difference between the Player V and Player V Pro?

What's the difference between the Lux Cart and Lux Pro Cart?

Pro Tips for Caring for Your VESSEL Golf Bag

How do I clean my Vessel bag?

Which cart strap sleeve will fit my bag?

What is your lightest weight stand bag?

What is the difference between the Player V and the Player V DXR?

What bags are the golf club organizers compatible with?

VESSEL vs. Other Golf Bags

Are your bags waterproof?

Products

How do I track my order status?

Can I cancel or change my order after it has been placed?

Can I pre-order an item that is out of stock?

How long do personalized orders take?

Which forms of payment does VESSEL accept?

I forgot to use my discount code; can I still get the discount?

Ordering

What if I can't find my package?

What is VESSEL's shipping policy?

How long will it take for my order to ship?

Does VESSEL ship internationally?

Can I change the shipping address for my order?

Do you ship to PO boxes?

Shipping

Return and Exchange Policy

How do I request a return or exchange?

What should I do if I haven't received my refund yet?

How do I process a gift return?

Authorized Retailer Returns

Returns & Exchanges

2025 Limited Warranty Policy - Effective June 20, 2025

Warranty Policy

How do I file a warranty claim?

Authorized Retailers

Do you have replacement parts?

Extend Shipping Protection

Extend Product Protection

Authorized Retailers copy

Warranty

How do I redeem my points?

How does the VESSEL referral program work?

Can I combine my loyalty rewards with other offers?

Do loyalty points expire?

How do I see how many points I have?

Why aren't my points showing up?

When will I receive birthday points?

Loyalty & Rewards Program

How do I add my name and/or company logo?

Can I make adjustments to my personalized order?

Can I add personlization to my VESSEL bag that I already own?

Can I put a trademarked logo on my bag?

Are the name or logos stitched to the bag?

Personalization

Carbon Collection - Return and Exchange Policy

Carbon Collection - Lifetime Warranty

Carbon Collection - Cleaning Instructions

Carbon Fiber Collection

I'd like to sell Vessel in my shop, who do I contact?

Wholesale

Vessel Job Opportunities

Careers

Limited time only. Don't miss it.

2025 Black Friday / Cyber Monday Promotion DetailsUpdated 4 hours ago

Limited time only. Don't miss it.