Can I cancel or change my order after it has been placed?Updated 15 days ago
Our team works hard to package and ship orders as quickly as possible to ensure timely delivery. Because of this, we are often unable to make changes or cancellations once an order has been placed.
If you need to request a modification or cancellation, please email us at [email protected] as soon as possible with your order number and details of your request. We’ll do our best to accommodate your needs if the order has not yet been processed.
Please note:
Even if you haven’t received a tracking number or your package hasn’t been picked up by the carrier, it may still be too late to cancel.
Personalized items are final sale and non-refundable. We are unable to cancel, modify, or refund custom orders once they are placed.
For any other questions regarding your order, don’t hesitate to reach out via email. We appreciate your understanding and cooperation as we work to provide you with an exceptional shopping experience.